Interactive Parts Section Now On Ditch Witch Website

Oct 17, 2011

The Ditch Witch organization recently modified its website to make it easier for customers to get detailed information about genuine Ditch Witch parts they need for their equipment.

The Ditch Witch® organization is the only underground construction equipment manufacturer that oversees the design, engineering and manufacturing of virtually every part of every piece of equipment in its comprehensive product line. Now detailed information about all Ditch Witch parts is more accessible than ever on the company’s website.
 
The Ditch Witch parts section has been redesigned for easy navigation and updated with new photos and information about digging system components, electronic guidance and locating equipment, vacuum excavation system components, drill pipe, and replacement parts.
“We look at our website the same way we look at any Ditch Witch product—with a constant focus on improvement,” says Jaime Wines, parts product manager for The Charles Machine Works, Inc. “How can it be more productive for our customers? How can it improve the customer’s overall experience? With the upgrade to the parts section, we’re confident that our customers will appreciate easier access to information that they can use to significantly improve their efficiency.”
 
The parts section has many new features, such as an interactive tool selector that helps users quickly and easily identify the type of Ditch Witch downhole tools, such as bits and backreamers, that work best in different types of soil. Users simply enter the type of downhole tool, the type of soil at the jobsite, the Ditch Witch directional drill model, and hit “Submit” to instantly determine the recommended tool.
The parts section also features a tab to access and download Ditch Witch parts catalogs, and a drilling fluid formulator for horizontal directional drilling applications.

Contact

The Charles Machine Works, Inc.

Jeri Lamerton

P.O. Box 66

73077 Perry, OK

United States

Phone:

(+1) 580 - 336 - 4402

Fax:

(+1) 580 - 572 - 5823

E-Mail:

jeri.lamerton@ditchwitch.com

Internet:

To website